Connect with Our Support Team
We're Here to Help You Every Step of the Way
Discover how our dedicated support team can assist you with any inquiries or issues you may have. We’re committed to providing timely and effective solutions to enhance your experience.
(255) 352-6258
hello@divi.com
1234 Divi St. #1000, San Francisco, CA 94220
Support and Response Times
Find answers to common questions about our support services, including response times and availability.
What are your support hours?
Our support team is available from 9 AM to 5 PM, Monday through Friday. We strive to respond to all inquiries within 24 hours during these times.
How quickly can I expect a response to my email?
We aim to respond to all emails within 24 hours on business days. For urgent matters, please call us directly.
Can I get support on weekends?
Currently, our support services are only available on weekdays. We recommend reaching out during our business hours for prompt assistance.
What should I do if I need immediate help?
If you require immediate assistance, please call our support line during business hours for the fastest response.
Is there a way to track my support request?
Yes, once you submit a request, you will receive a confirmation email with a tracking number to monitor the status of your inquiry.
Do you offer support in languages other than English?
Currently, our support is primarily offered in English. However, we are working towards expanding our language support in the future.
How can I provide feedback about the support I received?
We welcome your feedback! Please email us with your comments or suggestions, and we will use them to improve our services.
What types of issues can your support team help with?
Our team can assist with a wide range of issues, including technical support, account inquiries, and general questions about our services.
Is there a user guide or documentation available?
Yes, we provide comprehensive user guides and documentation on our website to help you navigate our services effectively.
Schedule Your Consultation
Fill out the form below to book a personalized session with our team. Our experts are ready to assist you with any inquiries or support you might need. Please provide your details, and we will get back to you promptly to confirm your appointment.